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Lingering Canvas Issues? Clear the Cache.

We’ve had several reports of problems with Canvas such as:

  • Can’t add a file to a module
  • Can’t upload a file
  • Can’t publish a course

The Canvas engineers believe this is a browser caching problem. If you experience these problems (or similar ones), follow these steps:

  1. Purge your browser’s cache (this file may help with that: http://www.auburn.edu/img/blackboard/help/general/clear_browser_cache/clear_browser_cache.htm )
  2. Reboot your computer
  3. Log in and try again.

If you still have the same problem: Contact IMG@auburn.edu


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