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Panopto and Internet Explorer Bug

We have discovered a problem when trying to access Panopto through the link in Canvas: you or your students encounter the Panopto log in page.

This is a browser issue, and Internet Explorer is the only browser we’re seeing it in. We are working with Panopto to try to address the issue, but here is the fix for now:

  1. Make sure the computer is up to date; make sure IE is up to date.
  2. Clear the browser cache
  3. Change this setting in IE:
    1. Click Internet Options
    2. Privacy Tab
    3. Sites
    4. Add
    5. Allow

The easier solution to the problem might be to use a different browser – accessing Panopto through Canvas in Firefox and Chrome works fine.

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