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Archive for August, 2012

Uploading “Portrait” Videos in Canvas

Monday, August 27th, 2012 Posted in Canvas Status | Comments Off on Uploading “Portrait” Videos in Canvas

Today we've encountered an issue with students uploading videos into Canvas using the Media Recording tool. They recorded the video in Portrait mode (see image below for details). Although the ... Read more..

Canvas Analytics Temporarily Disabled

Monday, August 27th, 2012 Posted in Canvas Status | Comments Off on Canvas Analytics Temporarily Disabled

From our Account Manager: "Page View" analytics has been disabled for all customers at the moment. I don't have an ETA when it will be turned on. Right now we are ... Read more..

Lingering Canvas Issues? Clear the Cache.

Thursday, August 23rd, 2012 Posted in Canvas Status | Comments Off on Lingering Canvas Issues? Clear the Cache.

We’ve had several reports of problems with Canvas such as: Can’t add a file to a module Can’t upload a file Can’t publish a course The Canvas engineers believe this is a browser caching ... Read more..

Update on Canvas Outage on Aug. 20th

Tuesday, August 21st, 2012 Posted in Canvas Status | Comments Off on Update on Canvas Outage on Aug. 20th

As of 7:30 am Tuesday morning, Canvas seems to be working normally; AU is not experiencing slowness. In case you’re curious, here’s what happened: From Instructure at 9:54 pm Monday: The slowness today ... Read more..

Please Update Respondus Lockdown Browser

Monday, August 13th, 2012 Posted in Respondus | Comments Off on Please Update Respondus Lockdown Browser

We received an e-mail from Respondus urging everyone "very strongly!" to update to the latest version of the Respondus Lockdown Browser. If you're currently using the browser, please check for ... Read more..

Changes to Canvas Rescinded

Wednesday, August 8th, 2012 Posted in Canvas | Comments Off on Changes to Canvas Rescinded

On Monday, August 6, OIT made a change to the configuration of Canvas that restricted the way that user roles in the Canvas system can be ... Read more..

Cross-listing in Canvas

Monday, August 6th, 2012 Posted in Canvas | Comments Off on Cross-listing in Canvas

A recent setting change has temporarily removed the teacher’s ability to cross-list sections in Canvas. If you wish to cross-list sections, please send the following information to IMG (img@auburn.edu): Parent ... Read more..

Canvas Update (08.04.12)

Monday, August 6th, 2012 Posted in Canvas | Comments Off on Canvas Update (08.04.12)

New Features Updated Notifications Page The notifications page now as a new, cleaned up look and feel. We've grouped the notifications into logical categories and added descriptions of the notifications when you ... Read more..

Major Change to Auburn’s Instance of Canvas

Monday, August 6th, 2012 Posted in Canvas | Comments Off on Major Change to Auburn’s Instance of Canvas

Auburn University has identified a potential security breech involving Canvas and has taken action to solve it: Because anyone can be added to any Canvas course with just ... Read more..