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i>Clicker Registration Purge

Monday, July 28 by IMG

Posted in i>clicker |
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Forwarding information from i>Clicker:

Every summer, we conduct a purge of the national i>clicker registration database. This year, the database purge will occur on Monday, August 4th. During the database purge, all i>clicker remote registrations entered on or before July 31st will be removed from the database. We are writing to let you know how the database purge might affect you and your students.

Please note: if your students register their i>clicker remotes through your campus LMS (e.g., Blackboard, Moodle, D2L), no action is required.

How might instructors be affected? 

A vast majority of instructors will not be affected by the database purge. When an instructor syncs his/her course roster in i>grader, the student registration information is downloaded from our national registration database and saved locally with the instructor’s i>clicker software. Changes to the database will not impact data that has already been downloaded. As a general rule, if your students register at iclicker.com, you should ask them to register (or re-register) their remotes at the start of each academic year.

What about instructors teaching with i>clicker over the summer?

If they haven’t done so already, instructors should sync their course rosters in i>grader before August 4th. If an instructor does not sync the course roster before the database purge, he/she will need to ask students to re-register before doing so. The student polling data will not be affected, as it is saved locally with the instructor’s i>clicker software.

How might students be affected? 

Students will only be affected if the instructor does not sync the roster before August 4th. In that case, students would need to re-register their i>clicker remotes.

Why purge the database? 

When students register their i>clicker remotes at iclicker.com, the data is stored in a national registration database. Because i>clicker allows students to share or sell their remotes, it is possible to have more than one student registered to the same i>clicker remote ID in the database. This is not a problem unless two students who are registered to the same i>clicker remote also enroll in the same course. To minimize this possibility, we purge the database each year and ask students to re-register their remotes.

Please send any questions or concerns to clientservices@iclicker.com.

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Registration Available for Canvas Workshops

Monday, July 14 by IMG

Posted in Canvas, Training |
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IMG is offering the following workshops beginning at the end of July:

Canvas Quick Start – Starting from Scratch on July 28, 2014 at 2:00 PM

Canvas Basics Plus – Communication Options on July 29, 2014 at 10:30 AM

Canvas Basics Plus – Quizzes on July 30, 2014 at 2:00 PM

Panopto (and Canvas) on July 31, 2014 at 2:00 PM

Canvas on the iPad on August 05, 2014 at 2:00 PM

Canvas Basics Plus – Organizing Content on August 08, 2014 at 10:30 AM

Canvas Basics Plus – Setting up the Grade Book on August 12, 2014 at 10:30 AM

Canvas Quick Start – Starting from Scratch on August 13, 2014 at 10:30 AM

These workshops are designed for faculty new to Canvas and faculty who wish to refresh their knowledge and extend their use of Canvas. More information and registration is available here: https://fp.auburn.edu/IMG/SummerReg/seminars.aspx .

If you can’t make a workshop: Remember that IMG offers one-on-one walk-in help or call and make an appointment.

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Draft State in Canvas

Friday, July 11 by IMG

Posted in Canvas |
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Starting over the weekend, Draft State will be turned on by default for all Canvas courses. Draft State allows you to publish certain elements of course when you’re ready. You’ll have more control over your assignments, pages, discussions, quizzes, and modules. For example, if you want to create a module but prevent students from accessing it, you can leave it unpublished (in a draft state) until you are ready to release it to students.

This page has more information, screen shots, and links to the Canvas Course Guides for  more information: http://auburn.edu/img/canvas/help/teachers/f_draft_state/index.html

Contact IMG if you have questions or come by and let us show you how it works.

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Panopto Unavailable Friday Morning (08.01.14)

Thursday, July 10 by IMG

Posted in Panopto |
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Panopto will not be available from 7 am until 12:00 pm on Thursday, July 31, 2014. We will be adding components that are required to support additional use of the system.

Users will still be able to record off-line and upload recordings once the system is available. Please contact IMG if you have questions or concerns.

Rescheduled

Due to an unforeseen scheduling problems, the outage of Panopto announced for Thursday, July 31 from 7:00 am until 12:00 pm has been rescheduled.

Panopto will not be available from 7 am until 12:00 pm on Friday, August 1,  2014. We will be adding components that are required to support additional use of the system.

Users will still be able to record off-line and upload recordings once the system is available.

Please contact IMG if you have questions or concerns.

 

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Canvas Chat Unavailable 11 AM till 3 PM Saturday (07.12.14)

Thursday, July 03 by IMG

Posted in Canvas Status |
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From Instructure:

Our engineers will perform some maintenance on the in-Canvas chat tool between 11 AM and 3 PM on Saturday, 7/12/14. The chat tool will be unavailable during this time. The rest of Canvas will not be affected; users will be able to log in and perform all other activities as usual.

The purpose of this maintenance event is to address a potential, non-critical security issue recently discovered in the chat application.

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Polls for Canvas

Monday, June 30 by IMG

Posted in Canvas |
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Polls for Canvas (iOS, Android) 1.0 Release Notes

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Panopto Unavailable Friday Morning (06.20.2014)

Wednesday, June 11 by IMG

Posted in Panopto |
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Panopto will be upgraded to version 4.6.1 on Friday, June 13, 2014. It will not be available between 10:00 am and noon that day.

The update to Panopto has been postponed until Friday, June 20th, between 10 and 12 noon.

Users are encouraged to record off line and upload recordings after the update.

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Modules and Unlock Dates Bug

Tuesday, May 27 by IMG

Posted in Canvas Issue |
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From Instructure:

We’re tracking an issue this morning where some modules set to unlock by date are not unlocking as they should. The workaround is to access the modules page for the course, click “edit” on the module in question, and then save it; it’s not necessary to make any changes to module settings. This will unlock the module for students.

We’re investigating right now to determine the root cause of the issue and we’ll have a ticket to our engineers shortly. We’ll keep you posted on the status of a fix.

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05/24/14 Canvas Production Release Notes Featuring Gradebook Individual View

Monday, May 26 by IMG

Posted in Canvas Release Notes |
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https://help.instructure.com/entries/39667200-05-24-14-Canvas-Production-Release-Notes-Featuring-Gradebook-Individual-View

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Direct Links to Panopto Videos in Canvas

Friday, May 16 by IMG

Posted in Canvas, Panopto |
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When clicking a link in Canvas to a specific video in Panopto:

Students MUST click the Panopto Recordings link and click through to the Panopto folder before any direct link to a specific video will work. If they do not: they will be asked to log in to Panopto.

Clicking the Panopto Recordings button and clicking through to Panopto passes the users’ credentials needed for access; clicking a direct link to a video does not.

Note: Links to public Panopto recordings are not affected as credentials aren’t required to view them.

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