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Upcoming change with Canvas and Etherpad

Monday, May 18 by IMG

Posted in Canvas |
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On June 6, 2015, Canvas will no longer host new Etherpad collaborations because Etherpad cannot integrate with Canvas user authentication. Users that have links to existing collaborations will see a warning message notifying them to migrate any necessary content before August 8, when all Etherpad collaborations that are hosted by Canvas will be permanently deleted. As a product alternative, users can also create Google Docs collaborations in Canvas.

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Panopto move to the Cloud is complete – please read for important information

Tuesday, May 12 by IMG

Posted in Canvas, Panopto |
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The Panopto engineers have completed the move to the Cloud. Everything will work as it did, but please read the following information and update any browser shortcuts:

  1. You’ll find Auburn’s instance of Panopto online at this address: https://auburn.hosted.panopto.com
    1. Please choose Auburn for the log on; you’ll be taken to the AUthenticate page. Log in with your AU Username and Password.
  2. Please Note: You MUST update the recorder before recording to auburn.hosted.panopto.com:
    1. Log in through the website or through Canvas, either one
    2. Click the green Create button
    3. Download & install the appropriate recorder. If you are not sure which version of the recorder you have, go ahead and download and install the Recorder from the Create button:
      Latest Recorder versions:
      PC – 4.8
      Mac – 4.7
  3. Canvas/Panopto integration has also been moved; everything that was in a Canvas/Panopto folder is still available.
    1. NOTE: Because only new content was migrated, individual  files that were moved from one folder to another between March 11 and May11 will not appear in the correct folder: You’ll have to move them again. The procedure is the same as it was.
  4. IF YOU ALREADY HAVE THE LATEST RECORDER AND WANT TO LOG IN TO THE PANOPTO RECORDER DIRECTLY (for non-Canvas/Panopto recordings):
    1. Change the server address to: auburn.hosted.panopto.com
    2. Click the Save button
    3. Click “Log in with Auburn” – you’ll see the AUthenticate page open in the Panopto box
    4. Use your Auburn Username and Password (NO: You do not have to add auburn\ anymore) to log in

Please call IMG with any problems or questions you may have: 844-5181.

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Canvas is not available (Update)

Monday, May 11 by IMG

Posted in Canvas Status |
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The problems with Canvas authentication have been resolved. Canvas is now available.

Please note: the changes to the login page are not yet in effect. We will notify you when the changes have been made successfully.

Canvas is currently unavailable. The problem is on the Auburn side; it is not a Canvas issue. OIT is aware of the situation and working on the problem.

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Canvas’s New Login Page

Friday, May 08 by IMG

Posted in Canvas |
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Beginning Monday, May 11, those of you who go directly to Canvas (https://auburn.instructure.com) will see a new log in page; it will look something like the image below. Those of you who use the link to Canvas in AU Access will see no difference.

The new log in page is required for the new authentication process Auburn has adopted.

Canvas's New Login

Canvas’s New Login

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Panopto is moving to the cloud. We started the migration in March; it will be completed next week.

Wednesday, May 06 by IMG

Posted in Panopto |
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Currently, Panopto is hosted on servers here at  AU/OIT, but beginning next Monday, we will begin the process of copying all of Panopto to the Panopto cloud/hosted platform. Beginning Summer Semester 2015, all Panopto services will run in the hosted cloud platform. Here is the schedule for the move:

  • Week of March 23-27 – all content on the OIT Panopto servers was copied to the Panopto hosted platform in the Amazon cloud.
  • Next week, Week of May 11 – 15 – Several things will  happen:
    • All content not copied previously will be copied to the hosted site. That includes all material recorded between March and May.
    • The Canvas integration will be moved.
    • Recording to the current site will be turned off, but users will be able to record to the new site beginning May 13.
    • All content on the current site will still be viewable, but users will not be able to record to aces.panopto.auburn.edu.
    • Users WILL have to upgrade their recorder to use the new site (V. 4.8 for PCs, V. 4.7 for Macs).
    • Panopto will not be available on May 11, 2015,  through May 13, 2015, but users WILL be able to record off-line (then upload later). Help on recording offline is available.
    • We will notify you as soon as Panopto is available.

This move is being done by Panopto at AU’s request. The engineer in charge of the move has accomplished this same task for other schools and is quite familiar with AU’s current site, including the Canvas integration. The move will change all integration settings necessary; faculty don’t need to worry about anything. Panopto, and the Canvas/Panopto integration will look and function just as it does now.

If you are at all worried about recordings being lost during the week of May 11 – 15: record offline. IMG can help you upload to the correct folder later.

If you have questions, please contact Dr. Kathy McClelland in IMG.

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Canvas Production Release Notes (2015-04-25)

Monday, April 27 by IMG

Posted in Canvas Release Notes |
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Canvas Production Release Notes (2015-04-25)

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Test Scoring Services Provided During Spring Semester Finals

Monday, April 27 by IMG

Posted in OIT |
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Normal Test Scoring Services will be made available during the week of finals, May 4 – May 8, 2015.  Scantrons may be dropped off at either the Office of Information (OIT) HelpDesk in the Library or the Office of Information Technology Building, located at 300 Lem Morrison Drive.
For immediate turnaround, tests may be dropped off at the Office of Information Technology Building front desk. Scored tests will be available for pick-up as soon as they are scanned during the following hours:
Monday, May 4                                7:45 a.m. until 5:00 p.m.
Tuesday, May 5                                7:45 a.m. until 5:00 p.m.
Wednesday, May 6                         7:45 a.m. until 5:00 p.m.
Thursday, May 7                               7:45 a.m. until 5:00 p.m.
Friday, May 8                                     7:45 a.m. until 9:30 p.m.

A 24-Hour Drop Box is also available just to the left of the main front door on the south side of the OIT Building on Lem Morrison. If dropping off, please see the drop-off instructions at http://www.auburn.edu/oit/testscoring/

Score notifications will be sent by email as soon as test scoring is completed.

If additional information is needed, please contact the Office of Information Technology at 844-4512.

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Chrome and Plugins

Friday, April 17 by IMG

Posted in Java, Panopto |
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Thanks to Rusty for the headsup:

As of Chrome 42, Chrome no longer supports NPAPI plugins. This means that Java, Silverlight,  QuickTime, and a bunch of other plugins that use NPAPI won’t work out of the box (amusingly enough, the Google Earth plugin is also an NPAPI plugin). By Chrome 45, NPAPI support will be completely dropped and there won’t be any way to run them (unless you install IE frame or some extension like that I guess?).

Google stated that they’ve been doing this because NPAPI is responsible for browser instability and security problems. The alternatives they’ve suggested for developers are to use PPAPI (Chrome’s own plugin API), NaCl (Chrome’s extension system), or HTML5.

In the meantime, if you go to chrome://flags/#enable-npapi and click Enable NPAPI, then click the Relaunch button at the bottom of the page, plugins will temporarily work.

NPAPI is scheduled to be completely dropped by the end of September.

You can read more about the decision here:
https://www.chromium.org/developers/npapi-deprecation

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Chrome issue with Panopto

Thursday, April 16 by IMG

Posted in Panopto |
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An issue with Chrome and Panopto has risen. We recommend using Firefox. More information is available online.

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April 4, 2015 Canvas Production Release Notes Featuring Student Access Account Setting

Monday, April 06 by IMG

Posted in Canvas Release Notes |
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April 4, 2015 Canvas Production Release Notes Featuring Student Access Account Setting

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