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Canvas Production Release Notes (2017-06-03)

Monday, June 05 by IMG

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Canvas Production Release Notes (2017-06-03)

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Panopto Scheduled Downtime

Friday, May 19 by IMG

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From Panopto:

On Saturday, June 10, Panopto customers will be upgraded to Panopto 5.4. This upgrade will require downtime: Auburn’s Panopto will be offline from 7:00pm to 11:00pm CDT.

During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a “Server unable to connect” message.

We’ll be sharing more information on what’s new in Panopto 5.4 soon, so stay tuned.

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Canvas Production Release Notes (2017-05-13)

Monday, May 15 by IMG

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Canvas Production Release Notes (2017-05-13)

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IMG Closed at 3 PM on Monday

Monday, April 24 by IMG

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IMG will close at 3 PM on Monday, the 24th. Normal operations will resume Tuesday at 7:45 AM.

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Canvas Production Release Notes (2017-04-22)

Monday, April 24 by IMG

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Canvas Production Release Notes (2017-04-22)

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Test Scoring Services Provided During Spring Semester Finals

Friday, April 21 by IMG

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Normal Test Scoring Services will be made available during the week of finals, May 1-5.  Scantrons may be dropped off at either the Foy Concourse at the Biggio Center/Testing Services entrance (Foy Suite 116) or the Office of Information Technology Building, located at 300 Lem Morrison Drive.

For immediate turnaround, tests may be dropped off at the Office of Information Technology Building front desk. Scored tests will be available for pick-up as soon as they are scanned during the following hours:

Monday, May 1
7:45 a.m. until 5:00 p.m.

Tuesday, May 2
7:45 a.m. until 5:30 p.m.

Wednesday, May 3
7:45 a.m. until 5:00 p.m.

Thursday, May 4
7:45 a.m. until 5:30 p.m.

Friday, May 5
7:45 a.m. until 7:30 p.m.

A 24-Hour Drop Box is available on the Foy Concourse at the Biggio Center/Testing Services entrance (Foy Suite 116) and a second box is located just to the left of the main front door on the south side of the OIT Building on Lem Morrison. If dropping off, please see the drop-off instructions at http://www.auburn.edu/oit/testscoring/

Score notifications will be sent by email as soon as test scoring is completed.

For more information on Test Scoring Services or to report problems in progress, you may contact the machine room directly at (334) 844-9521 or 844-9947.

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Panopto Bug Alert: Panopto for Windows Silent Failure

Wednesday, April 12 by IMG

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From Panopto:

We wanted to let you know about a bug we’ve discovered in Panopto for Windows. Specifically, in all 5.2.1 builds of the Panopto for Windows client, we’ve discovered that USB webcams can occasionally send corrupted video data and a fault in our error handling can lead to the Panopto application silently crashing.

What is the impact?
Any 5.2.1 version of the Panopto for Windows client may experience a silent failure in recording with USB webcams.

Are users who upgraded to Panopto for Windows 5.3 affected?
No. Any users with a 5.3 version of the recorder is not affected.

How do I resolve this issue?
Download and install the current version (5.3.0.34848339) of Panopto for Windows. Follow these instructions for more details: https://support.panopto.com/articles/Documentation/installing-windows-recorder-1

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Canvas Production Release Notes (2017-04-01)

Saturday, April 01 by IMG

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Canvas Production Release Notes (2017-04-01)

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Reef Attendance Tool Webinar

Friday, March 31 by IMG

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Reef (by i>Clicker) will showcase their upcoming Attendance Tool on Thursday, April 4th at 1 PM. Although currently in private beta, once released it should integrate with Canvas (as it’s part of the Reef software package).

If you’re interested in the webinar, you may sign up online.

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Canvas Production Release Notes (2017-03-11)

Monday, March 13 by IMG

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Canvas Production Release Notes (2017-03-11)

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