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Canvas Production Release Notes (2015-04-25)

Monday, April 27 by IMG

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Canvas Production Release Notes (2015-04-25)

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Test Scoring Services Provided During Spring Semester Finals

Monday, April 27 by IMG

Posted in OIT |
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Normal Test Scoring Services will be made available during the week of finals, May 4 – May 8, 2015.  Scantrons may be dropped off at either the Office of Information (OIT) HelpDesk in the Library or the Office of Information Technology Building, located at 300 Lem Morrison Drive.
For immediate turnaround, tests may be dropped off at the Office of Information Technology Building front desk. Scored tests will be available for pick-up as soon as they are scanned during the following hours:
Monday, May 4                                7:45 a.m. until 5:00 p.m.
Tuesday, May 5                                7:45 a.m. until 5:00 p.m.
Wednesday, May 6                         7:45 a.m. until 5:00 p.m.
Thursday, May 7                               7:45 a.m. until 5:00 p.m.
Friday, May 8                                     7:45 a.m. until 9:30 p.m.

A 24-Hour Drop Box is also available just to the left of the main front door on the south side of the OIT Building on Lem Morrison. If dropping off, please see the drop-off instructions at http://www.auburn.edu/oit/testscoring/

Score notifications will be sent by email as soon as test scoring is completed.

If additional information is needed, please contact the Office of Information Technology at 844-4512.

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Chrome and Plugins

Friday, April 17 by IMG

Posted in Java, Panopto |
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Thanks to Rusty for the headsup:

As of Chrome 42, Chrome no longer supports NPAPI plugins. This means that Java, Silverlight,  QuickTime, and a bunch of other plugins that use NPAPI won’t work out of the box (amusingly enough, the Google Earth plugin is also an NPAPI plugin). By Chrome 45, NPAPI support will be completely dropped and there won’t be any way to run them (unless you install IE frame or some extension like that I guess?).

Google stated that they’ve been doing this because NPAPI is responsible for browser instability and security problems. The alternatives they’ve suggested for developers are to use PPAPI (Chrome’s own plugin API), NaCl (Chrome’s extension system), or HTML5.

In the meantime, if you go to chrome://flags/#enable-npapi and click Enable NPAPI, then click the Relaunch button at the bottom of the page, plugins will temporarily work.

NPAPI is scheduled to be completely dropped by the end of September.

You can read more about the decision here:
https://www.chromium.org/developers/npapi-deprecation

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Chrome issue with Panopto

Thursday, April 16 by IMG

Posted in Panopto |
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An issue with Chrome and Panopto has risen. We recommend using Firefox. More information is available online.

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April 4, 2015 Canvas Production Release Notes Featuring Student Access Account Setting

Monday, April 06 by IMG

Posted in Canvas Release Notes |
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April 4, 2015 Canvas Production Release Notes Featuring Student Access Account Setting

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iTeach 7 Recordings Available on Panopto

Tuesday, March 31 by IMG

Posted in iTeach |
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Were you unable to attend iTeach 7? Want to review an inspiring presentation? Thanks to Rusty Presley, all of iTeach 7 is available online in Panopto!

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SpeedGrader (iOS) 2.0 Release Notes Featuring Updated App Design

Monday, March 30 by IMG

Posted in Canvas Release Notes |
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SpeedGrader (iOS) 2.0 Release Notes Featuring Updated App Design

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Bug affecting grade uploads in Canvas

Monday, March 30 by IMG

Posted in Canvas Status |
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A new bug has developed in just the last couple of weeks in Canvas: you receive a “page error” when you try to upload a .csv file of new grades. Several faculty have filed Help Tickets which we have escalated to Instructure. We have had no indication of when it will be fixed. For now, Canvas engineers are telling us to delete the “read only” columns in the .csv file prior to uploading it. It seems the system is trying to create new assignments for these columns and, of course, it can’t –

I fully understand that this bug is going to cause much frustration and upset; please be assured I am working to have it fixed as soon as possible. I sent rather strongly worded emails to our Customer Care Rep and others I  know at Instructure last Friday; I expect some action on their part today. Please continue to file Help Tickets if you run into this problem.

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IMG Spring Break Hours

Tuesday, March 17 by IMG

Posted in IMG |
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IMG will be closed all day Friday, March 20th for iTeach 7. We will also be closed both Thursday (26th) and Friday (27th) during Spring Break.

Limited e-mail support will be available.

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Panopto is moving to the cloud

Tuesday, March 17 by IMG

Posted in Panopto |
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Currently, Panopto is hosted on servers here at  AU/OIT, but beginning next Monday, we will begin the process of copying all of Panopto to the Panopto cloud/hosted platform. Beginning Summer Semester 2015, all Panopto services will run in the hosted cloud platform. Here is the schedule for the move:

  • Week of March 23-27 – all content on the OIT Panopto servers will be copied to the Panopto hosted platform in the Amazon cloud. Users will NOT be affected in any way. You can still record, and all content will be viewable.
  • Week of May 11 – 15 – Several things will  happen:
    • All content not copied previously will be copied to the hosted site. That includes all material recorded between March and May.
    • The Canvas integration will be moved.
    • Recording to the current site will be turned off, but users will be able to record to the new site beginning May 12.
    • All content on the current site will still be viewable, but users will not be able to record to aces.panopto.auburn.edu.
    • Users WILL have to upgrade their recorder to use the new site (V. 4.8 for PCs, V. 4.7 for Macs).
    • Panopto will not be available on May 11, 2015, but users WILL be able to record off-line (then upload later).

This move is being done by Panopto at AU’s request. The engineer in charge of the move has accomplished this same task for other schools and is quite familiar with AU’s current site, including the Canvas integration. The move will change all integration settings necessary; faculty don’t need to worry about anything. Panopto, and the Canvas/Panopto integration will look and function just as it does now.

If you are at all worried about recordings being lost during the week of May 11 – 15: record offline. IMG can help you upload to the correct folder later.

If you have questions, please contact Dr. Kathy McClelland in IMG.

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