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Respondus Lockdown Browser and Macs

Monday, May 14 by IMG

Posted in Apple, Respondus |
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From Respondus:

We’re big fans of Apple, but recently they’ve been making it hard on third-party developers who rely on WebKit and Safari.

On Thursday, May 10th, Apple began pushing out their latest update to WebKit that contains an unfortunate bug: single-line text entry fields appear in black. So, for example, the login fields for an LMS appear in black, as do text entry fields for fill-in-the-blank questions. This makes text entered by users unreadable (black on black).

Apple and Webkit are aware of the issue. But until it is resolved, we’ve issued our own fix to the Mac version of Respondus LockDown Browser. It requires the reinstallation of LockDown Browser, which can be accomplished with these easy steps:

  1. Start the Mac version of Respondus LockDown Browser
  2. Select About from the toolbar, and select “Check for Newer Version”
  3. Follow the on-screen instructions to download and run the patch.

Alternatively, you can do a full reinstallation by going to your institution’s download link for LockDown Browser and following the installation steps shown.

After patching or reinstalling, the About toolbar button should show a version of 1.0.4.38 or higher.

If you have questions regarding this issue, please open a support ticket at www.respondus.com/esupport.

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Canvas Courses Concluded Before Finals Fix

Friday, May 04 by IMG

Posted in Canvas |
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A Banner setting has caused Canvas to “conclude” courses as of 7 pm last night (May 3) – that’s why several of you have students who are saying they can’t submit papers or take tests today.

We cannot over-ride the setting at the Admin level, but you can at the course level:

  1. Go to “Settings”
  2. Be sure you’re on the “Course Details” tab
  3. Click “Edit Course Details”
  4. Change the “Ends:” date to May 7, 2012
  5. Click the “Update Course Details” button at the bottom.

Please call IMG at 844-5181 if you have any questions.

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IMG Closed Friday (04.27.12)

Thursday, April 26 by IMG

Posted in IMG |
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IMG will be closed all day Friday, the 27th, due to staff attending the Panopto Faculty Training Day. However, e-mail support is available during normal hours at img@auburn.edu.

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Student View available in Canvas

Monday, April 16 by IMG

Posted in Canvas |
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From Instructure: Student view will be activated from the course settings page. Once activated you can navigate your course just like a “normal” student. You will see a bar notifying you that you are currently in student view. The fake student will be very similar to a normal student in that they will show up in grade book (for the teacher only) be able to take quizzes, turn in assignments and do everything to progress through the modules. You can use student view in unpublished courses. This iteration of student view will not have access to messages, and will not be visible to any real students.

In student view you will be able to post and reply to discussion topics, so if you don’t want them sticking around you’ll need to delete posts after you make them.

Help on how to activate Student View in Canvas

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C2\Auburn

Monday, April 02 by IMG

Posted in C2\Auburn |
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C2/Auburn – the replacement for Open Blackboard – is now available to departments, units, and programs interested in using Canvas. Auburn has a limited-seat license for this instance of Canvas which is separate from the Banner instance of Canvas currently being used on campus.

Procedures for and use of C2/Auburn are a bit different from Open Blackboard:

Courses that run in C2 must be:

  • Directly related to University academic concerns and offerings,
  • Sponsored by a unit or individual employed by the University,
  • Approved by a department head or supervisor

Policies for C2:

  • No courses listed in the official University bulletin (for credit hours) will run in C2
  • 1 seat = 1 enrollment per course (i.e.: one student enrolled in 2 courses = 2 seats)
    • Units can purchase seats in 25-seat blocks, renewable every year (encouraged, but not required)
    • Units receive one additional seat for a teacher/admin role for each 25 seats purchased
  • Courses will be setup after funds for seats are billed. Units delinquent in paying for seats will have all student accounts suspended until payment is made.
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Panopto Faculty Training Day, April 27th

Thursday, March 29 by IMG

Posted in Panopto, Training |
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Representatives from Panopto, Auburn’s lecture capture software system, will be on campus to demonstrate and provide training on April 27, from 9 am until 4 pm. Six sessions on different topics will be offered. Space is limited; registration for the sessions is required. Details, the agenda, and registration information are all  available here: http://www.auburn.edu/img/panopto/training_day/ . Call IMG if you have any questions: 844-5181.

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New Feature in Canvas: Avatars

Wednesday, January 11 by IMG

Posted in Canvas |
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A new feature is available in Canvas: Users (faculty and students) may now upload an image to serve as their “avatar” in Canvas. Instructions for how to do this have been posted on the IMG Canvas Help Page.

Posting avatar images is voluntary.

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Resolved: Respondus Currently Not Working With Canvas

Monday, January 09 by IMG

Posted in Canvas, Respondus |
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Respondus is unable to connect properly with Canvas to upload quizzes/questions. We’re working with Respondus to resolve the issue and will update this post once we have more information.

Respondus works properly with Canvas now.

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Beginning of Semester Reminders for Canvas

Thursday, January 05 by IMG

Posted in Canvas |
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Just a couple of reminders if  you are using Canvas this term (Spring 2012):

  1. Please remember that students will not be able to interact with any of your course material until you PUBLISH the course.
  2. Please remind students to set their Notification preferences; feel free to share this link to an instructional video: http://www.auburn.edu/img/canvas/help/students/s_notification_pref/s_notification_pref.htm

If you have any questions or encounter problems in Canvas, please don’t hesitate to contact us in IMG:

Email IMG@auburn.edu , call 844-5181, or come by 0015 Haley Center (in the basement).

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Canvas Connectivity Issues

Wednesday, January 04 by IMG

Posted in Canvas |
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Canvas is having connectivity issues at the moment. Instructure is aware of the issue and is working on a fix.

All issues have been resolved.

 

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